The people formerly known as the audience. The agenda Emily Bell and Tom Watson Listening is participating More –> Share this:Click to email this to a friend (Opens in new window)Click to share on Twitter (Opens in new window)Click to share on Pinterest (Opens in new window)Click to share on Facebook (Opens in new window)Click to share on LinkedIn (Opens in new window)Click to share on Tumblr (Opens in new window)Click to share on Reddit (Opens in new window)Like this:Like Loading... Post navigation Previous Previous post: DenmarkNext Next post: Treating customers as grown-ups: a lesson in how to communicate difficult news by Good Energy